Last updated: June 1, 2026
Who We Are
Secure Home Supplies is a commercial security equipment supplier based in Ottawa, Ontario, Canada, serving businesses and institutions across Eastern Ontario. Our website address is: https://securehomesupplies.com. This Privacy Policy explains what information we collect when you visit our site or place an order, how we use it, and the choices you have. If you have any questions, contact us at info@securehomesupplies.com.
What Information We Collect
We collect information you provide directly to us and information collected automatically when you use the site.
- Order and account information: When you place an order or create an account, we collect your name, business name, billing and shipping address, email address, phone number, and the details of the products you purchase.
- Inquiry and quote information: When you submit a contact form, quote request, or compatibility check, we collect the contact details and project information you provide.
- Payment information: Payments are processed by our payment provider. We do not store full payment card numbers on our servers.
- Automatically collected information: Like most websites, we collect technical data such as your IP address, browser type, pages viewed, and the date and time of your visit to help operate, secure, and improve the site.
How We Use Your Information
- To process and fulfill your orders and provide order support.
- To respond to quotes, compatibility checks, and other inquiries.
- To manage your account and your access to it.
- To operate, secure, maintain, and improve our website.
- To comply with our legal and tax obligations.
Cookies
Our website uses cookies to keep track of the items in your cart while you browse, to support the checkout process, and to remember your preferences. If you create an account or log in, we use cookies to manage your session. You can set your browser to refuse cookies, but some parts of the site may not function properly as a result.
Embedded Content From Other Websites
Pages on this site may include embedded content (for example, maps, videos, or images). Embedded content from other websites behaves in the same way as if you had visited the other website directly, and those sites may collect data about you, use cookies, and monitor your interaction with that embedded content.
Who We Share Your Information With
We do not sell your personal information. We share information only with the service providers needed to operate our business — such as our payment processor, shipping and logistics carriers, and the software platforms that host our website and store — and only to the extent required to provide their service. We may also disclose information where required to comply with applicable law.
How Long We Keep Your Information
Order records are retained as required for accounting, warranty, and legal purposes. Account information is retained for as long as your account remains active. Inquiry and quote correspondence is retained for a reasonable period to support ongoing and future projects.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to request access to the personal information we hold about you and to request that we correct it. You may also request that we delete your account information, subject to records we are required to keep for legal, tax, and warranty purposes. To make a request, contact us at info@securehomesupplies.com.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@securehomesupplies.com.