Shipping & Fulfillment Policy

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays are processed on the next business day.

Shipping Methods

Shipping options available at checkout may vary by destination and product availability:

• Standard Shipping: Estimated delivery 5–7 business days

• Expedited Shipping: Estimated delivery 2–3 business days

• Next Business Day Shipping: Available on select products and locations

Delivery estimates are not guaranteed and may vary based on destination, carrier, and operational factors.

Shipping Fulfillment

Orders ship from our stocked locations or fulfillment partners.
Tracking information is provided once your order ships.

Shipping Locations

• We currently ship to addresses within Canada.

• We do not ship to:

  • P.O. Box addresses

  • APO/FPO or military/government addresses

If you require shipping outside Canada or to a restricted location, please contact our support team to review available options.

Freight (LTL) Shipping

Large, heavy, or oversized items may ship via Less-Than-Truckload (LTL) freight.

When applicable, additional delivery services may be required, including:

• Residential Delivery

• Inside Delivery (beyond curb or dock; elevator access required for multi-floor delivery)

• Liftgate Service (when no dock or forklift is available)

• Limited Access Locations (e.g., construction sites, schools, secure facilities)

Any required freight services will be identified during checkout or order confirmation.

Shipping Charges

• Shipping costs are calculated at checkout based on shipping method, destination, and order size.

• All shipping charges are prepaid at the time of purchase.

Local delivery may be available in select areas.

Delivery confirmation is provided upon completion.